The Final Advanced Materials website includes a multitude of information-rich pages. In this section, we want to highlight the resources available to you in order to simplify your browsing experience and explore our content. It is important to note that many of these resources may also be useful when visiting other Final group websites.

Elements available on the final-materials.com website

The Final main logo

Throughout all of our site's pages, you will notice the Final logo that dominates the banner. This logo offers you a valuable feature: it allows you to instantly return to the site's home page, regardless of where you are in the navigation. This feature greatly facilitates your user experience, providing you with a quick and intuitive option to find the Final website home page.

The purpose of the main menu

The main menu, placed in the site's banner, is your gateway to the essential pages of this web platform.

It is important to note that on mobile devices or when using your browser's zoom function, this menu remains hidden by default. However, to facilitate your browsing experience, we have provided a practical solution: a side menu, accessible from the banner, allows you to make it appear at any time. This clever feature guarantees you smooth access to the different sections of the site, regardless of the screen size or the zoom settings of your browser.

Language selection

The choice of language, an essential consideration for an optimal user experience, is a well-thought-out feature of our site. You will find, in the site banner, small flags representing the available languages: French, English and German. This feature allows you to personalize your experience by selecting the language that suits you best. Whether you are a native speaker or prefer to explore our content in another language for personal or professional reasons, our site adapts to your language preferences to guarantee maximum accessibility to all our visitors.

Search bar configuration

The search bar configuration, a key element of our site, has been carefully designed to optimize your experience. It is important to note that our search engine is specifically designed to display only product pages when you query. This approach was adopted in order to simplify the quote request process for each product searched. Thus, when you enter a keyword in the search engine, only the relevant product pages will be displayed. This feature aims to ensure the convenience of your navigation by offering you direct access to the information you need without being overwhelmed by a display of all the pages of the site containing the search word.

The website footer

At the bottom of each page of our site, you will find practical links that open the door to essential additional information. These resources include:

Final's telephone number (+33 67 78 78 78), your direct point of contact for any questions or assistance.

Final's email address (info@final-materials.com), providing a 24/7 communication option to meet your needs and requests.

The site's legal notices, a source of crucial information to understand our commitment to transparency and compliance.

We strongly encourage you to use Final's email address at any time (info@final-materials.com), day or night, to get in touch with our company. Our team is ready to assist you and respond to your requests quickly and efficiently, providing you with an exceptional customer experience.

Features to improve your experience on our site

In addition to the many resources at your disposal, our site has been designed to allow your browser or operating system to take full advantage of their built-in features. This approach has been adopted in order to guarantee an optimal user experience. Indeed, by exploiting the inherent features of your browser or operating system, you will benefit from a smoother navigation and improved performance on our site. This synergy between our platform and your IT tools aims to offer you a more efficient and personalized online experience, while allowing you to explore our content in a more intuitive way.

Enlargement of the fonts size

Throughout our entire website, we have integrated a feature that gives you complete control over the font size. This customization is designed to adapt to your preferences and readability needs.

If you are using a PC, you can easily adjust the font size using simple key combinations. To enlarge the text, simply press Ctrl and the "+" key at the same time. Similarly, to reduce the font size, the combination Ctrl and the "-" key are at your disposal. You also have the option of making gradual adjustments by pressing these combinations several times, allowing you to find the ideal text size for your reading comfort. To return to the default text size, simply press Ctrl + 0 (the number "zero").

If you are using a Mac, the process is just as simple. Simply substitute the Ctrl key for the Cmd key in the previously mentioned key combinations to make the same adjustments. This flexibility allows you to customize your browsing experience for optimal reading, regardless of the platform you are using.

Keyboard Navigation Assistance

Our site has been designed with special attention to ensure smooth and accessible navigation for all users, including those who navigate with a keyboard.

In order to optimize your experience, we have made keyboard navigation possible on all of our pages. This means that you can explore our site without having to use a mouse, which can be particularly useful for people who have specific accessibility needs.

To navigate from one interactive element to another on the page, simply use the Tab key on your keyboard. This will allow you to move from one clickable element to another in a logical order, making your journey through the site easier.

Additionally, if you want to go back in the opposite direction of reading, you can use the Shift + Tab key combination. This feature ensures a smooth and intuitive browsing experience for all of our users, regardless of their preferred browsing mode.

Explore the accessibility features of your environment

We strongly encourage you to explore the many accessibilities features available through your browser or operating system. These tools can greatly improve your online experience and make content more accessible.

Feel free to learn about the different features and options available. Here are some helpful resources to explore these possibilities further:

For Windows 10 users, you can explore accessibility features by consulting the dedicated resources.

If you are a Mac user, you will find detailed information on how to use the accessibility features specific to that system.

Similarly, if you prefer to use the Firefox browser, you can explore the accessibility features it offers to personalize your browsing experience.

By exploring these options, you can tailor your online environment to your specific needs, ensuring a smoother and more inclusive experience for all users.

Contact Final Engineering

While we have taken great care in the design of this site and its content, if you encounter any difficulties, please do not hesitate to contact us. We are here to help you.

Here is how you can reach us:

By email: You can write to us at the following address: info@final-materials.com.

By phone: You can call us at +33 3 67 78 78 78. Our telephone service is available from Monday to Friday, from 08:30 to 17:30.

By post: If you prefer postal correspondence, you can write to us at the following address: 3 rue de Paris, 68350 Brunstatt-Didenheim, France.

Do not hesitate to contact us, we are at your disposal to answer all your questions and concerns. Your satisfaction is our priority.

Introducing the Benefits of Final Advanced Materials

At Final Advanced Materials, we put our expertise at the service of your projects to offer you tailor-made solutions in materials engineering. Our mission is to meet the specific needs of companies, SMEs, entrepreneurs and research centres, by providing them with high-quality advanced materials, adapted to their unique requirements.

We understand that each project is different and requires a personalised approach. That is why we have set up an online quotation service that allows our customers to formulate specific requests at any time. Whether you need technical ceramics, graphite, technical textiles, or other specialised materials, our team of qualified engineers is ready to assist you.

Final Advanced Materials’ online quotation service does not just provide figures. Each request is handled by experts who analyse your needs and propose the most suitable solutions. By using our service, you not only benefit from the speed and convenience of online quoting, but also from the technical expertise and personalized advice of our engineers.

We are committed to providing our customers with a simple, fast and accurate quoting process, while maintaining the high level of quality for which we are renowned. Final Advanced Materials is your trusted partner for all your materials engineering projects, ensuring professional tailor-made solutions that meet your exact expectations.

Discover how our expertise can transform your ideas into concrete realizations by requesting an online quote today. Take advantage of our know-how and commitment to excellence to successfully complete your most ambitious projects.

Online quoting service: much more than numbers

A. Final Advanced Materials vs. traditional automatic quoting

The fundamental difference

At Final Advanced Materials, our online quoting service is fundamentally different in its approach to service. Unlike automated quotation services, where responses are generated in a standardized manner by computer systems or general secretaries, our approach is resolutely focused on expertise and customization. Each quotation request we receive is handled by specialized engineers who have in-depth knowledge of advanced materials and the specific needs of our customers.

Explaining the customization of the online quotation process

When you submit an online quotation request to Final Advanced Materials, you can be assured that your query is analysed by a qualified professional. Our specialized engineers take the time to review the details of your request, understand the specifics of your project and propose tailored solutions. This level of customization ensures that each quotation is not only accurate, but also perfectly aligned with your technical and commercial requirements.

This bespoke process ensures that you do not simply receive a standardized quotation, but a document that is thoughtful and tailored to your needs. We understand that every project is unique, and we are committed to providing a service that reflects this uniqueness.

Product selection, quantity, volume: everything is customizable

Flexibility is another major advantage of our online quotation service. At Final Advanced Materials, you have the opportunity to customize every aspect of your request, from the choice of products to the quantity and volume required. Whether you need small quantities for a pilot project or larger volumes for large-scale production, we tailor our offering to meet your specific needs.

Our online interface is designed to be intuitive and easy to use, allowing our customers to specify their requirements precisely. For further assistance, please visit our Web Navigation Help page.

By choosing Final Advanced Materials for your online quotations, you benefit from a personalized, fast and reliable service, backed by the technical expertise of our team. We strive to make the quotation request process as simple and efficient as possible, while offering tailor-made solutions that meet your exact needs.

The Redistribution Process: An Expert Behind Every Quote

A. From Cart to Expertise

Step by Step: How the Process Works

At Final Advanced Materials, the quote creation process is not limited to simple automatic generation. It involves a series of carefully orchestrated steps to ensure that each request is handled with the highest level of expertise and accuracy. n.

1. Submission of the request by email:

• The customer selects the desired products, the quantity and the required specifications via our online quotation interface.
• Once the request is submitted, it enters our internal management system.

2. Transmission to the specialized engineer during requests by email:

• The quote request made by computer is transmitted to a specialized engineer who has the necessary expertise to analyse the technical specifications of the project. Depending on the requests and the materials, he transmits the quote to the specialized engineer for the requested material, or the desired project.

3. Reception by the ADV (Sales Assistants) on the phone:

• Our sales assistants (ADV), who play a crucial role in this process, receive the request. They carry out an initial check to ensure that all the necessary information is present and correct. Our sales assistants will guide you in order to direct you to the referring engineer according to the request.

Analysis and Collaborative Engineering

The specialist engineer plays a central role in the quotation creation process. Their work does not stop at simply assessing the customer’s needs; it also involves close collaboration with other experts within the company.

1. Technical Analysis:

• The engineer examines the request in detail, assessing technical feasibility and identifying the most appropriate materials and processes for the project.

2. Redistribution of requests to the appropriate experts:

• If the request requires additional specific knowledge, the specialist engineer redistributes the relevant aspects to the appropriate experts within Final Advanced Materials. For example, a complex request concerning technical ceramics could be directed to our ceramics expert, while a request concerning composites could be sent to our composites specialist.

3. Collaboration and Review:

• The experts collaborate to refine the technical details and ensure that all specifications meet the quality standards and customer expectations.
• This collaborative process allows for multiple perspectives and the combined expertise of multiple specialists, ensuring the best possible solution for the client.

4. Finalizing and sending the quote:

• Once all technical aspects have been verified and validated, the specialist engineer finalizes the quote.

This detailed and collaborative process ensures that each quote provided by Final Advanced Materials is not only accurate and tailored to the client’s specific needs, but also backed by the collective expertise of our team of engineers and specialists. We are committed to providing tailor-made solutions, showcasing our know-how and commitment to quality at every step.

Personalized expertise: beyond the quote

A. Customized quote, personalized advice

The Specialist Engineer: your personalized advisor

At Final Advanced Materials, the customer experience does not end with simply receiving a quote. We understand that each project requires specific and tailored solutions. That’s why each quote is supported by a specialist engineer, who becomes your personal advisor throughout the process. This engineer is dedicated to understanding the specifics of your project, anticipating your needs and providing you with the best possible recommendations.

Overview of the expertise offered by the specialist engineer in the design of the quote

Our specialist engineers have in-depth expertise in the field of advanced materials. Their role in the design of the quote goes far beyond simply compiling costs. They evaluate the technical specifications of your project, identify the most appropriate materials and ensure that all recommendations are aligned with your performance and budget objectives. Each quote is therefore the result of a rigorous technical analysis and a clear understanding of your specific needs.

Advice on the choice of materials: an added value

One of the major advantages of our online quote service is the personalized support we offer in the choice of materials. Our engineers do not just offer standardized solutions; they take the time to discuss with you to understand the precise requirements of your project. Whether you need advice on material properties, expected performance, or the specific constraints of your application, our experts are there to guide you.

The support we offer includes:

Analysis of specific needs: Evaluation of the conditions of use and the required performances to recommend the most suitable materials.

Alternative proposals: If alternative materials can offer additional benefits or savings, our engineers will present them to you.

Cost optimization: Identifying solutions that maximize value while respecting budgetary constraints.

Innovation and research: Access to the latest innovations and the most advanced materials thanks to our continuous technological monitoring.

By choosing Final Advanced Materials, you benefit from a service that goes beyond the traditional quote. Our engineers become your partners, ensuring that each decision is made with the best available information, to guarantee the success of your project. We are committed to providing cutting-edge expertise and personalized support, making your satisfaction our top priority.

The contact page: for immediate personal expertise

A. Specific request? Contact us!

The contact option for immediate attention

At Final Advanced Materials, we know that some projects require immediate attention and rapid responses. That is why we have set up a dedicated contact page so that you can get in direct contact with our experts. If you have any specific requests or urgent questions, please do not hesitate to contact us via this page. We are committed to responding quickly and efficiently to provide you with the assistance you need.

Whether you need detailed technical advice, a quick needs assessment or an urgent quote, our team is here to help. To facilitate the processing of your request, please provide your SIRET number when contacting us. This will allow us to better understand your business and offer you an even more personalized service.

A multilingual site for international expertise

Final Advanced Materials is proud to serve an international clientele. Our website is multilingual, and our team members are fluent in English, German and French. This linguistic diversity allows us to communicate effectively with our customers around the world and offer them personalized expertise regardless of their geographic location. To learn more about our global presence and our ability to meet the needs of our international customers, visit our International Presence page.

We are committed to providing superior support and answering all your questions accurately and quickly. Do not hesitate to contact us today to benefit from our expertise and professional support.

Free Quotation and Expertise

A. Our Commitment to You

Quotation and Consulting: Free Services

At Final Advanced Materials, we strongly believe in the value of our expertise and services. That is why we offer our online quotation and consulting services at no additional cost. We want our customers to have easy access to our tailor-made solutions without having to worry about upfront costs. This free service is a testament to our commitment to building trust from the start and demonstrating our dedication to providing high-quality solutions tailored to your needs.

When you choose Final Advanced Materials, you benefit not only from our technical expertise but also from our commitment to providing free consulting services. We help you select the best materials for your project and design solutions that perfectly meet your requirements, all at no cost. Take advantage of our online quotation service to discover how we can contribute to the success of your projects.

Benefits for you and your project

A. Why choose Final Advanced Materials for your quotations?

Choosing Final Advanced Materials for your online quotations means guaranteeing the success of your project from start to finish. Here are some of the benefits of working with us:

Technical expertise: Our specialized engineers provide you with personalized advice and tailor-made solutions.

Total customization: Every aspect of your request, from product to quantity, can be customized to your specific needs.

Free service: Our quotation and consulting services are offered at no cost, allowing you to benefit from our expertise at no additional cost.

Ongoing support: We are available to answer your questions and help you throughout your project.

To learn more about our commitments and the quality of our services, visit our Our guarantees page.

When you work with Final Advanced Materials, you have the assurance of a single point of contact for your entire project. This approach simplifies communication and ensures total consistency in the management of your project, from the initial idea to the final realization.

We are here to support you every step of the way, offering personalized service and cutting-edge technical expertise.

Take the first step towards an exceptional project

We invite you to take advantage of our personalized online quotation service today. Discover how our expertise and commitment to excellence can transform your ideas into successful projects. Don't wait any longer, take the first step towards an exceptional project by visiting our contact page and submitting your quote request now.

At Final Advanced Materials, we look forward to collaborating with you and contributing to the success of your projects with our know-how

1. What does your company offer?

Final Advanced Materials offers tailor-made industrial solutions, specializing in advanced materials resistant to very high temperatures. Our expertise covers areas such as technical ceramics, high-temperature textiles, and high-temperature adhesives, metals, plastics and composites adapted to the specific needs of customers in extreme conditions.

2. Do you deliver to individuals?

We do not deliver to individuals. As a company specializing in B2B, we only work with companies and professionals. When contacting us, you will be asked for a SIRET number to confirm your professional status.

3. What are the advantages of your products or services compared to the competition?

Final stands out for the exceptional quality of its services, supported by a highly qualified team dedicated to the analysis and resolution of complex requests. With more than 35 years of experience in the field of advanced materials, our company benefits from an impeccable reputation in terms of professionalism and reliability. We are proud of our long history and our constant commitment to excellence, which makes us a partner of choice to meet your most demanding needs. In addition, we have the honour of collaborating with the big names in the cutting-edge industry in France, thus reinforcing our position as a leader in the sector.

4. How can I contact your company?

You can easily contact us by sending an email to the following address: info@final-materials.com, or by phone at +33 67 78 78 78. Your question will be quickly forwarded to the appropriate contact to provide you with a precise and efficient answer.

5. What is your company's pricing policy?

Our company offers standardized professional products such as our high-temperature adhesives for example. In addition, we specialize in tailor-made solutions to meet the specific needs of each project. Prices are calculated as accurately as possible according to the requirements of each project.

6. What guarantees or quality commitments do you offer?

We are firmly committed to maintaining exceptional quality standards in all our products and services. As a testament to our commitment to excellence, we are proud to be labelled 'Alsace Excellence'. We invite you to discover all of our certifications and guarantees on our dedicated page.

7. Can you provide references or case studies from previous clients?

Due to the confidential nature of many of our projects with manufacturers or laboratories, we are unable to provide specific details. We are committed to maintaining discretion for our clients. To discuss our general expertise and our ability to meet your needs, do not hesitate to contact us.

8. What are the steps in the ordering or purchasing process?

At Final Advanced Materials, the ordering process is simplified to best meet your needs:

• Contact: You can contact us by email at info@final-materials.com, using the quote request on our website, or via the contact page.
• Customized request: A specialized engineer studies your request and provides you with a customized quote corresponding to your specific needs.
• Order processing: Depending on your geographic location, the order processing is adapted to comply with the regulations in force.

We are committed to providing you with customized solutions in the most efficient and suitable way possible. Do not hesitate to contact us for any additional requests or questions.

9. Do you offer technical assistance or customer support?

Absolutely. At Final Advanced Materials, we favour a personalized approach for our customers. A dedicated contact person takes care of your request and remains at your disposal for any technical assistance or questions. You can easily reach us by phone via the number indicated on our website or by email at any time. We are here to support you throughout your experience with Final Advanced Materials.

10. What is the return or refund policy?

At Final Advanced Materials, we always maintain privileged relationships with our customers. If you are not completely satisfied with our products or services, we strongly encourage you to share your concerns with us. We are sincerely committed to finding a solution that works for you, even if it is not included in our return or refund policies. Your satisfaction is our top priority, and we will work with you to resolve any situation and adapt it to your needs. For more information on our return and refund policies, please see our Terms and Conditions (T&Cs) on the legal notices page of our website.

11. Can you customize your products or services to meet our specific needs?

At Final Advanced Materials, we specialize in customizing our products and services to meet your specific needs. Our expertise lies in creating tailor-made solutions, whether for advanced materials resistant to very high temperatures, technical ceramics, high-temperature textiles, or adhesives. We work closely with our customers to understand their unique requirements and provide tailored solutions that meet their expectations.

12. How do you protect your customers' sensitive or confidential data?

We strictly comply with legal obligations regarding data protection, in accordance with the provisions that you can find detailed on the official website of the public service at the following address: [link to https://entreprendre.service-public.fr/vosdroits/F24270]. We implement robust security measures and strict protocols to guarantee the confidentiality and security of our customers' information. Your trust is essential to us, and we are committed to taking all necessary measures to protect your sensitive data.

13. How can I access additional resources on products?

To access additional resources on our products, we invite you to explore the pages of our website. You will find detailed information there, including technical data sheets, free of charge. We keep all our resources up to date in accordance with our quality charter, which you can consult on the page dedicated to content integrity [link to the content integrity page]. These resources are designed to provide you with all the necessary information on our products and help you in your decision-making. If you have any specific questions or need additional information, please do not hesitate to contact us, our team is here to assist you.

14. Can you explain the problem or dispute resolution process to me?

To resolve problems or disputes at FINAL, we follow a structured process as set out in the ISO 9001 certification, inspired by established best practices in the field. Here is an overview of our method:

• Identifying and framing the problem: We start by clearly identifying the problem or dispute, taking into account the factors that contribute to it.
• Fact gathering: We then gather all relevant information to fully understand the circumstances surrounding the problem. This includes identifying the parties involved and reviewing previously attempted solutions.
• Clear problem definition: With all the information in hand, we define the problem clearly and completely, establishing its boundaries to stay focused on the most critical aspects.
• Solution Exploration: We generate a wide range of possible solutions, encouraging creativity and looking at the problem from different angles. Collaboration with people from different roles and perspectives is essential at this stage to enrich the thinking process.
• Solution Evaluation and Selection: Options are evaluated according to predefined criteria of feasibility and effectiveness. We use tools such as the Decision Matrix to select the best possible solution.
• Planning and Implementation: Once the solution is chosen, we develop a detailed action plan, taking into account the risks and defining the steps necessary for successful implementation.
• Monitoring and Evaluation: After implementation, we monitor the effectiveness of the solution and make adjustments, if necessary, in a spirit of continuous improvement.

In the event of disputes, we favour amicable approaches such as negotiation and mediation to find mutually beneficial solutions, while preserving business relationships.

This structured approach allows us to resolve issues efficiently, minimising disruption and promoting a quick and fair resolution for all parties involved.

15. What are your company’s terms and conditions of sale?

Final’s terms and conditions of sale are included in every quote we send, ensuring full transparency for our customers.

16. What regions or countries do you operate in?

At Final, we operate on a global scale, covering all continents without distinction. Our presence extends across the world, allowing us to serve our customers and meet their needs wherever they are. Whether you are in Europe, America, Asia, Africa or Australia, Final is here to offer you our quality products and services. In addition, we strictly comply with international trade rules, including customs regulations and restrictions related to embargoed countries.

17. What languages are supported for customer support or documentation?

At Final Advanced Materials, we strive to make our services and information accessible to as many people as possible. That is why we offer our website, as well as our customer support and documentation, in three main languages: French, English and German.

Our customer support team is proficient in all three languages, which means you can communicate with us in the language that is most convenient for you.

18. How do international tariffs or fees, such as customs duties or taxes, work?

At Final Advanced Materials, we ensure that international rates, including customs duties and taxes, are adapted to the legal requirements of each destination. Aware of the complexity of international regulations, we provide full cost transparency for our international customers. Our team takes care of all the necessary documentation to ensure customs compliance, simplifying the process for our customers. If you have any questions or need assistance with the specific charges for your order, our sales department is available to provide you with personalized and efficient support.

19. How do you manage time zones for customer support or online services?

We understand the importance of being accessible to our customers, no matter where they are in the world. That is why we offer the possibility to send emails to our support team 24 hours a day at info[@]final-materials.com. You can also contact us via the contact page on our website at any time.

For those who prefer phone support, our team is available according to the hours that correspond to the time zone of metropolitan France. We are open Monday to Friday from 08:30 to 17:30. Please note that we are closed on Saturdays and Sundays.

Our multilingual team is happy to assist you in French, English and German. We are committed to providing you with quality service and meeting your needs with professionalism and courtesy.

20. Can I get an invoice that complies with the tax requirements of my country?

Absolutely, we ensure that each invoice issued is compliant with the tax requirements of your country. We rigorously follow international and local tax guidelines to ensure that all documents required for your declarations or accounting are accurate and complete. When you make a purchase or use our services, we systematically issue an invoice that meets the tax standards in force in your jurisdiction. If you have specific requirements or require additional information on your invoice, our customer support team is on hand to assist you and ensure your needs are fully met.

21. How are currency differences handled in international transactions?

Currency differences in international transactions are handled to ensure fairness and compliance with international financial regulations. Methods may vary depending on the payment service providers and specific agreements in place.

22. Can you provide customer references in my country or region?

We are proud to be a leading company in our sector and to regularly collaborate with groups of international stature. The trust of our customers is at the heart of our commitments, and it is for this reason that we strictly adhere to confidentiality principles. We are required not to disclose details of projects carried out or the identity of our customers without their explicit consent. This discretion is one of the pillars of our relationship with each partner and guarantees their continued trust. We understand that references can be important to new clients, and we are willing to discuss how we can accommodate your verification needs while respecting our confidentiality commitments.

23. What are the delivery or service delivery times for international customers?

For our international customers, we are committed to processing each order with the utmost diligence to ensure delivery or service delivery as soon as possible. Specific delivery times may vary depending on the destination and order requirements. We work with recognized carriers, such as Chronopost and DHL, to offer reliable and efficient delivery options around the world. to ensure delivery or service delivery as soon as possible. Specific delivery times may vary depending on the destination and order requirements. We work with recognized carriers, such as Chronopost and DHL, to offer reliable and efficient delivery options worldwide. We invite you to contact our customer service by phone to obtain detailed and personalized information regarding delivery times for your specific order.

In accordance with the provisions of Articles 6-III and 19 of the Law for Confidence in the Digital Economy, we inform you that:

This site is published by the company:

FINAL - Advanced materials - 3 rue de Paris 68350 Didenheim, France.

Capital: 48,800.00 Euros - SIRET: 348,409,897,00017

EEC VAT: FR92 348409897 - RCS Strasbourg B 348 409 897

Director of the publication: Mr. Meury Gilles.

The provider providing direct and permanent storage is:

OVH

SAS with a capital of 10 000 000 € - RCS Roubaix - Tourcoing 424 761 419 00045

APE code 6202A - VAT number: FR 22 424 761 419

Headquarters: 2 rue Kellermann - 59100 Roubaix - France.

The provider providing the design, creation and technical realization is:

Agence B
(a brand of the Elementaire group)

17, rue de Rosheim
67000 Strasbourg
FRANCE

Intellectual property :

The general structure as well as the software, texts, images animated or not, its know-how and all the other elements composing the site are the exclusive property of FINAL - Advanced materials.

Any total or partial representation of this site by any person whatsoever without the express authorization of FINAL - Advanced materials is prohibited and constitutes an infringement punishable by articles L. 335-2 and following of the Code of intellectual property.

The same applies to the databases, if any, on the website which are protected by the provisions of the law of the 1st July 1998 transposing in the Intellectual Property Code the Directive of 11 March 1996 on legal protection of databases, of which FINAL - Advanced materials is a producer.

The brands of FINAL - Advanced materials and its partners, as well as the logos appearing on the site are registered trademarks.

Any total or partial reproduction of these brands or logos made from the elements of the site without the express authorization of FINAL - Advanced materials is prohibited under the Code of Intellectual Property.

FINAL - Advanced materials can not be responsible for the access by the users via the hypertext links set up within the framework of the website towards other resources present on the network.

Any dispute in connection with the use of the site "www.final-materials.com" is subject to French law. The user acknowledges the exclusive jurisdiction of the competent courts of Strasbourg.

GENERAL TERMS AND CONDITIONS OF SALE AND ASSOCIATED SERVICES (Applicable on all Deliveries made in Metropolitan France and Corsica.)

1. GENERAL PRINCIPLES

These Terms and Conditions of Sale and Associated Services (hereafter "the Conditions"), are intended to govern all sales of products and all services associated with these sales made by FINAL ADVANCED MATERIALS in Metropolitan France and Corsica to destination. persons acting in the course of their professional activity. For all sales / services carried out outside the aforementioned territory, the general conditions of sale "Export" will apply.

Any order placed with FINAL ADVANCED MATERIALS necessarily implies, as an essential and decisive condition, the unconditional acceptance by the Customer of the Conditions in force on the day of the order concerned. By the same token, the Customer expressly waives all of its terms of purchase or any other commercial document, unless FINAL ADVANCED MATERIALS has expressly and priorly accepted them.

In addition, the Customer acknowledges that acceptance of the Terms will result in their being applied to the order to which they relate as well as to any subsequent order, except in the event that new conditions are brought to its attention. The fact that FINAL ADVANCED MATERIALS does not avail itself of any of the Terms at any point in time shall not be construed as a waiver of any future or past benefit.

Applicable law and competent jurisdiction: the interpretation and the execution of the conditions as well as all the acts which will be the consequence, will be subjected to the French law. Any dispute as to their validity, interpretation or execution shall be submitted to the exclusive jurisdiction of the Paris Commercial Court, FINAL ADVANCED MATERIALS reserving the right to use any other competent court of its choice.

2. PRODUCTS

The products offered for sale are those listed in the FINAL ADVANCED MATERIALS catalogs (paper, electronic), it being specified that FINAL ADVANCED MATERIALS reserves the right to modify at any time the range of products considered.

FINAL ADVANCED MATERIALS product offerings are subject to the availability of these products.

Moreover, it is understood that the characteristics, dimensions, weights, photos, graphic representations specified in the catalog are only indicative. FINAL ADVANCED MATERIALS reserves the right to replace the product referred to in the order even after receipt of the order without, however, affecting the essential characteristics of the product under consideration.

In accordance with Article 18 of Decree 2005-829 on the composition of electrical and electronic equipment and the disposal of waste from such equipment, the obligations related to the organization and financing of the removal and treatment of this waste is transferred to the Customer, unless otherwise expressly stipulated by law or regulation. For this purpose, the Customer ensures the collection of equipment purchased, its processing and valuation, in accordance with Article 21 of said Decree.

 3. ASSOCIATED BENEFITS

FINAL ADVANCED MATERIALS may also offer services related to the sale of products. Final Advanced Materials reserves the right to modify the scope of the services at any time. Without prejudice to the other stipulations of these Conditions, the scope and the precise conditions of performance of the services are defined between the Customer and FINAL ADVANCED MATERIALS when ordering them.

Whatever the execution conditions defined between the parties at the time of the order, it is understood that it is the Customer's responsibility to ensure the preparation of the premises / location for the performance of services. The lack or inadequacy of the necessary adjustments, on the day of performance of the services, may justify, at the option of FINAL ADVANCED MATERIALS, the non-performance of the services ordered and / or an increase in the price according to the new estimate or additional quote and / or the billing of expenses incurred by FINAL ADVANCED MATERIALS.

 4. ORDER

Any order placed by the Customer to enter into FINAL ADVANCED MATERIALS must have been formally accepted by FINAL ADVANCED MATERIALS. With regard to the products and services and at the request of the Customer, any estimate must be accepted by the Customer, and in any event, any performance of the service will be tacit acceptance of the quote by the Customer. The estimate is established in consideration of the needs expressed by the Customer. Any modification and / or extension of the services initially requested will lead to the establishment of a new estimate or an additional estimate.

5. DELIVERY / EXECUTION PERIODS OF THE ASSOCIATED BENEFITS

Delivery times and, if applicable, execution of the associated services are specified in the site or at the time of the order.

It is expressly understood that these deadlines can only be indicative, as their non-compliance can in no way engage the responsibility of FINAL ADVANCED MATERIALS. In case of exceeding the deadline of more than 45 working days, the Customer may cancel all or part of his order subject to prior notice FINAL ADVANCED MATERIALS by registered letter with acknowledgment of receipt.

This cancellation option is excluded for custom products. FINAL ADVANCED MATERIALS is authorized to make deliveries in whole or in part. In any event, timely delivery can only occur if the Customer has fulfilled all of its obligations with respect to FINAL ADVANCED MATERIALS.

In the case of a special manufacture, a delay in delivery can not lead to a cancellation of the order.

 6. RISK TRANSFER

The risks and the responsibility of the sold products are transferred to the Customer as soon as they are taken over by the carriers from the warehouses of FINAL ADVANCED MATERIALS or the factories of the suppliers of this one and this, even in the case of delivery free of charge. . The products are insured only on express instructions and at the expense of the Customer.

When receiving the products, it is the Customer's responsibility to check, in the presence of the carrier, the good condition of the delivered products. In case of loss or damage upon receipt, the Customer shall issue any reservations in accordance with Article L133-3 of the Commercial Code.

 7. COMPLIANCE WITH DELIVERY / BENEFITS

Without prejudice to the other stipulations of these Conditions, the conformity of the delivery of the products / services will be deemed accepted

- unless the Client has written reservations to FINAL ADVANCED MATERIALS with proof of non-compliance within 72 hours of delivery, for products without associated services;

- with the exception of written and reasoned reservations included in the delivery order for the delivered products and related services.

8. BACK

8.1 Exchange or refund: In the event that the delivered products do not correspond to the expectations of the Customer, FINAL ADVANCED MATERIALS will be able, under the reservations hereafter set forth, to accept the return of the concerned products and to either exchange the product, or to issue a credit an amount equivalent to the amount initially invoiced for products whose return has been accepted (packaging and transportation costs excluded), and which will be credited to the Customer's account. In case of exchange, in the event that the exchanged product would be at a higher price than the one initially ordered, the Customer would be billed the additional price and in the event that the exchanged product would be at a lower price than the one initially ordered FINAL ADVANCED MATERIALS will issue a matching credit.

Any acceptance of return is subject to the following conditions:

-The value of the order line can not exceed 1000 €;

-The Customer has a maximum of 30 working days from the date of taking delivery of the product concerned to make his request for return to FINAL ADVANCED MATERIALS:

- By telephone

- By fax

- On the FINAL ADVANCED MATERIALS website

- The product must be strictly standard, excluding any product made specifically for the Customer or any product adapted to the request of the latter;

- The cost of packing and transport for return and reshipment are the responsibility of the customer, with the exception of returns whose cause could be attributable to FINAL ADVANCED MATERIALS.

- The organization of the transport of the returned or redirected products (choice, conditions of intervention and cost of the carrier) belongs to FINAL ADVANCED MATERIALS. However, if the Customer wishes to organize the transport himself, he assumes the risks and the responsibility of the products, the transport costs remaining at his expense.

-The returned product must be in perfect condition, without having been used, with all of its accessories and documentation and in its original unaltered packaging (or any other clean packaging ensuring the integrity of the product at during transport operations). Insufficient packaging may result in the refusal to take charge of the goods by our carrier.

- FINAL ADVANCED MATERIALS must have previously agreed in writing to the Client's request and has communicated to the latter a reference file and instructions to follow on the return procedure. Failure to comply with the foregoing conditions will result in the outright rejection of the return, it being understood that FINAL ADVANCED MATERIALS can not under any circumstances incur any liability with respect to the risks associated with the product concerned, even if it would be in its premises. Taking into account the conditions of return of the products as defined above, it is expressly understood that any return of the delivered products having been the object of related services is excluded.

 9. PRICES AND CONDITIONS OF PAYMENT

The selling price of the products is the price appearing on the site and in force at the time of the order. If, for economic reasons, particularly in the event of an increase in the price of raw materials, certain prices were to be modified before the end of the validity period of the catalog, the Customer will be informed in advance at the time of the order . The price of the services is defined in the corresponding estimate and as referred to in article 4 above. Prices are exclusive of taxes, excluding installation fees and possible installation, excluding (i) packaging costs of products and (ii) delivery charges.

Payment is due upon receipt of invoice. Payment can be made by draft, check, transfer, credit card or levy. The FINAL ADVANCED MATERIALS invoice numbers must accompany the regulations. In any event, FINAL ADVANCED MATERIALS reserves the right to submit any acceptance of the order to the payment of a deposit.

Any default or late payment shall be without prejudice to the other rights of FINAL ADVANCED MATERIALS, the application of penalties of delay equivalent to three times the rate of the legal interest in force on the due date of the payment of the concerned invoice thus that a fixed compensation of 40 € for recovery costs, conditions imposed by Article L441-6 of the Commercial Code. The amount of the penalties will then be charged automatically on all sums due by the Customer to FINAL ADVANCED MATERIALS, for whatever reason.

In addition, and in the event of delay in the execution of its obligation of payment, the Client will, if FINAL ADVANCED MATERIALS considers it useful, forfeited the term for all the payments to intervene which will become immediately exigible, notwithstanding the application of the others terms and conditions without prejudice to the other rights of FINAL ADVANCED MATERIALS. Thus, and in particular by the effect of the aforementioned formal notice, FINAL ADVANCED MATERIALS may ipso jure proceed to the resolution of the sale. FINAL ADVANCED MATERIALS reserves the right to condition any acceptance of new orders from the Customer to the fact that it is up to date with its payments.

In the event that FINAL ADVANCED MATERIALS nevertheless accepts the order, it may subject it to specific payment conditions and in particular to a payment with the order. Under no circumstances may payments due to FINAL ADVANCED MATERIALS be suspended or subject to any reduction or compensation without the written consent of FINAL ADVANCED MATERIALS.

 

10. RESERVATION OF OWNERSHIP

Unless FINAL ADVANCED MATERIALS has given the Customer prior to the delivery of each order, FINAL ADVANCED MATERIALS will retain full ownership of the delivered products until full payment of the corresponding price and accessories as well as up to the date of delivery. perfect performance by the Customer of his obligations towards FINAL ADVANCED MATERIALS. Until this date, the delivered products will be considered as recorded and the Customer will bear all the risks related to the damage that the products concerned could undergo or cause for any reason whatsoever.

In addition, the products can not be resold without the prior written consent of FINAL ADVANCED MATERIALS. Notwithstanding any clause to the contrary in the event of non-compliance by the Customer with a payment deadline, FINAL ADVANCED MATERIALS, without prejudice to his other rights, may obtain, by right and on notification sent to the Customer by registered letter with acknowledgment of receipt , the return of the products concerned at the Customer's expense.

 11. WARRANTY

In accordance with the regulations in force, any sale of products is subject to legal guarantees and more specifically to the guarantee of hidden defects as defined in articles 1641 and following of the Civil Code. In addition to these warranties, FINAL ADVANCED MATERIALS undertakes to provide the Customer with a conventional warranty of at least one year against any malfunction from the date of delivery of the product for the delivered products. without benefits, ie as from the signature of the service delivery order for the products associated with services.

The conventional warranty covers, at the option of FINAL ADVANCED MATERIALS, the repair of the product concerned (parts and labor included) in view of the defect found by the technical services of FINAL ADVANCED MATERIALS or the replacement of the product by a product with functionalities at least equivalent. Some products may benefit from a contractual guarantee of more than 1 year or a specific guarantee, according to the specifications stipulated in our contracts. Unless specifically agreed by FINAL ADVANCED MATERIALS, the cost of packaging and transport for the return and return of the product are the responsibility of the Customer.

The benefit of the conventional guarantee is subject to:

(I) upon receipt by FINAL ADVANCED MATERIALS of a letter sent by registered letter with acknowledgment of receipt notifying the defect noted;

(II) upon return of the product concerned, accompanied by the corresponding invoice;

(III) the finding by FINAL ADVANCED MATERIALS of the defect invoked.

The conventional guarantee is excluded in the following hypotheses:

-produced with a limited date of use / consumption (presence of an expiry date ...),

-Unnormal or improper use of the product with regard to its own specifications or negligence of the Customer in the storage / maintenance of the product,

- normal wear of the product,

-transformation of the product or incompatibility with other materials.

The implementation of the guarantee can not have the effect of extending or extending the duration.

12. LIABILITY

Unless otherwise required by law,

- the responsibility of FINAL ADVANCED MATERIALS can be committed only on proven fault and exclusive in the realization of the damage;

- FINAL ADVANCED MATERIALS will in no way be held liable to the Customer for any indirect damage such as prejudice or commercial disorder, loss of customers, loss of benefits, loss of brand image or loss of data;

- In any case, the responsibility of FINAL ADVANCED MATERIALS towards the Customer can not (i) be sought beyond 6 months following the occurrence of the event causing it and (ii) exceed the total amount HT paid by the Customer to FINAL ADVANCED MATERIALS under the order that generated its responsibility. In the event of a dispute, only the district court of Wissembourg is considered as a place of jurisdiction.

 13. FORCE MAJEURE

The parties can not be held responsible for any breach of any of their obligations in the event of the occurrence of an event of force majeure as defined in the Civil Code. Force majeure includes, but is not limited to: fires, interruption of computer and telecommunications systems, transportation incidents or failures, strike, block out, prohibition or embargoes of imports or exports.

 14. COMPUTING AND FREEDOM

As part of the orders, FINAL ADVANCED MATERIALS is required to collect personal data. These data are processed and stored under conditions designed to ensure their security. Some of this data is essential to the processing of customer requests or orders. In accordance with the Data Protection Act of January 6, 1978, the Customer has the right to access, rectify and delete data concerning him.

The Customer is therefore likely to receive promotional offers from FINAL ADVANCED MATERIALS. If he does not wish, he may object, either by writing to FINAL ADVANCED MATERIALS -1 rue des orchards - Rott - 67162 Wissembourg Cedex or info@final.fr, or when these offers are sent by email, at the time of collection or by clicking on the unsubscribe link therein. This information will only be communicated to third parties if the Customer has expressly given his prior consent.

When you visit our website at www.final-materials.com, cookies will be saved on your computer, mobile or tablet.

Our website is designed to be particularly attentive to the requirements and expectations of our clients. This is one of the reasons why we use cookies, for example as a means of identifying you and accessing your account, managing your shopping basket, memorizing your visits to the site and customizing the offers which we propose for your attention.

This page will help you to understand how cookies work and how to use existing tools for the setting of cookie parameters.

1/ WHAT IS A COOKIE?

 

Cookies are data which are saved on the terminal device of a web surfer as a means of transmitting information to the browser used by the web surfer concerned. This permits the browser to refer information to the source website (for example, a session identifier, choice of language or date).

Cookies permit the conservation, during the term of validity of the cookie concerned, of status information associated with browser access to the various pages of a website, or with the subsequent return of the browser to this same website.

Only the originator of a cookie can read or edit the information contained therein.

Various types of cookies will potentially be used on our website: 

• Cookies which are strictly necessary to the browsing of the site, and which ensure its correct operation; these cookies allow you to use the key functionalities of our website (for example, use of the shopping basket or access to your account).
• Cookies which are used for the constitution of statistics on site visits, and for the identification of the functioning and performance of our website, in the interests of improving its operation.
• Social media cookies and plug-ins.
• Advertising content published on our website is liable to contain cookies originating from third parties. Cookies of this type may also be saved on your terminal device as you browse.

The generation and use of these cookies by third parties will be subject to the privacy protection policies of said third parties. The specific purpose of these cookies is as follows:

• logging of the number of viewings of advertising content, identification of advertisements viewed and of the number of users who have clicked on each advertisement, specifically for the calculation of sums payable to advertising agencies and for the establishment of statistics; 
• the recognition of your terminal during a subsequent browsing operation, in order to permit the adaptation and customization of services and advertising offers posted for your attention on our website, or on any other site in which cookies are placed by the third parties concerned.

2/LIST OF COOKIES

Cookies' name	Type	Duration	Description
DSID	persistent	14 days	Cookie servant à identifier un utilisateur connecté à son compte Google sur un site n'appartenant pas à Google et à mémoriser si l'utilisateur a accepté la personnalisation des annonces
IDE	persistent	13 months / 24 months	Cookie permettant de présenter des annonces Google Ads sur des sites n'appartenant pas à Google
1P_JAR	session	1 mn	Cookie publicitaire Google utilisé pour le suivi des utilisateurs et le ciblage des annonces
CONSENT	persistent	2 years	Cookie de Google enregistrant vos préférences en termes de cookies
NID	session	1 mn	Cookie de Google Analytics permettant de mesurer l’audience sur une page du site
PHPSESSID	persistent	unlimited	PHP utilise ce cookie pour suivre les identifications de sessions
PrestaShop-XXXXXXXXXXXX	session	1 month	Cookie utilisé par Prestashop pour enregistrer des informations et maintenir la session utilisateur ouverte. Permet d'enregistrer des informations telles que la devise, la langue, l'identifiant client…
_ga	persistent	2 years	Cookie de Google Analytics permettant à un service de distinguer un utilisateur d'un autre
_gat_UA-XXXXXXXXX-X	session	1 mn	Cookie de Google Analytics utilisé pour limiter la quantité de données enregistrées par Google sur les sites Web à fort trafic
_gcl_au	persistent	90 days	Cookie de Google Analytics permettant de mesurer le taux de conversion
_gid	persistent	24 hours	Cookie de Google Analytics permettant de stocker et compter les pages vues

3/ GOOGLE ANALYTICS

FINAL ADVANCED MATERIALS uses the services of the US corporation Google Inc. The Google Analytics service permits the logging of site visitors and the identification of the manner in which they use the site. These cookies are saved and read on the terminal device of the user, immediately the latter accesses a website which uses the “Google Analytics” service. 

Further information on the Google Analytics service can be found on this page (https://policies.google.com/privacy?hl=en).

4/ COOKIES FOR SOCIAL MEDIA SHARING FUNCTIONS

FINAL ADVANCED MATERIALS provides users with functionalities for the sharing of editorial content, or any other type of content, which is published on the website via social media sites (Twitter, Facebook, LinkedIn).

Social media cookies are managed by the social media site publisher. The publisher of the social media site concerned will be able to identify the user by means of share buttons, even if the relevant share button has not been used during a visit to our website. 

In practice, this type of application button will permit the social media site concerned to track the browsing of our website by a user, simply by the activation of a user account for that social media network (session in progress) on their terminal device while browsing the website.

FINAL ADVANCED MATERIALS has no control over the process employed by social media for the collection of information relating to the browsing of our website by a user, and associated with the personal data at their disposal. 

We would suggest that any user familiarize themselves with the social media cookie management policy for the websites concerned. These protection policies are specifically intended to allow a user to exercise available options on social media sites, particularly by the setting of parameters for their user accounts on each of the social media networks concerned.

5/ CONSENT

When you browse our website, the placement and reading of cookies will permit the analysis of your browsing operations, and the logging of the number of visits to our website at https://www.final-materials.com/. 

You also have the option for the management of cookies employed on our website, by setting parameters on our management tool, which can be accessed using the “Privacy control button” at the foot of the page, or by setting parameters on your browser, as described below. 

The user will be notified if cookies or other technologies are employed in association with connections to our website, subject to the preference expressed by the user; this preference may be modified at any time. 

A number of options are available for the removal of cookies. 

In practice, while the majority of browsers have default parameter settings for the acceptance of the installation of cookies, you have the option, should you so wish, to accept all cookies, to systematically reject cookies, or to select those cookies which you wish to accept, according to the originator. To this end, you can install a cookie management function for the addition, deletion, modification, retrieval, protection and blocking of cookies. 

You can also set parameters on your browser for the acceptance or rejection of each individual cookie, prior to installation. You can also delete cookies from your terminal device on a regular basis, using your browser. 

For the management of cookies and available options, the configuration of each browser is also possible. This function is described in the help menu of your browser, which will show you how to modify your preferences for cookie management. 

However, it should be borne in mind that, by setting your browser to reject cookies, certain functionalities, pages and spaces on our website will no longer be accessible, for which we can accept no responsibility.

We would also draw your attention to the fact that, when you object to the installation or use of a cookie, a rejection cookie will be installed on your terminal device. 

If you delete this rejection cookie, it will no longer be possible to identify you as a party who has rejected the use of cookies. 

Likewise, when you consent to the installation of cookies, a consent cookie will be installed. Consent or rejection cookies must remain in place on your terminal device.

UPDATE

The present policy was brought into force on 01/06/2021 and was updated on 31/05/2022.

To check for any updates to our policy, this page should be visited on a regular basis.

Do you have any questions concerning your personal data? 

The DPO of Final Advanced Materials will be able to provide you with any further information on the use of your data.

Your request should be submitted by post to: FINAL ADVANCED MATERIALS, 4 Avenue de Strasbourg, 68350 Didenheim, or by e-mail to info@final-materials.com

For any further information on the protection of personal data, you can also visit the website of the National Commission for Data-processing and Civil Liberties (“Commission Nationale de l’Informatique et des Libertés” or “CNIL”) at www.cnil.fr

Protection of personal data

The company FINAL ADVANCED MATERIALS is committed to protecting the personal data and privacy of its clients, of visitors to its website, and of any person using its services in general. This personal data protection and cookies policy is intended to notify you of the following: 

• Types of personal data which we collect with respect to yourselves;
• The manner in which your personal data are processed by FINAL ADVANCED MATERIALS, its partners and sub-contractors;
• Terms and conditions for the use of your personal data, together with your associated entitlements, in compliance with European and French legislation which is applicable to FINAL ADVANCED MATERIALS;
• The execution of all operations involving your personal data in compliance with regulations in force, particularly Regulation n° 2016/679 of the European Parliament and Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”), and with any national legislation applicable to the protection of data.

01/ DEFINITIONS

Personal data – any information relating to a natural person who is identified, or who may be identified, whether directly or indirectly, by reference to an identification number or to one or more elements which are specific thereto. 

File – any structured and stable combination of personal data, which are accessible according to specific criteria. 

Person concerned – the natural person who is the subject of data which are to undergo processing; 

Data processor – the entity responsible for the collection and processing of personal data; 

Data processing – any operation, or any combination of operations involving such data, regardless of the process employed, specifically any collection, recording, organization, conservation, adaptation or modification, extraction, consultation, utilization, communication by way of transmission, circulation or any other form of provision of access, reconciliation or interconnection, together with any lock-out, deletion or destruction; 

Recipient – any person who is qualified to obtain the disclosure of data, other than the data processor, the sub-contractor and persons who, in consideration of their functions, are responsible for the processing of data; 

Authorized third parties – authorities who are legally qualified, in the context of a specific mandate or the exercise of a right of disclosure, to request that the data processor disclose personal data thereto;

02/ IDENTITY OF THE DATA PROCESSOR

The company FINAL ADVANCED MATERIALS SARL, a limited liability company with capital of €48,800, entered in the Trade & Companies Register of Mulhouse under n° 348 409 897, having its registered office at 4 Avenue de Strasbourg, 68350 Didenheim, represented by Jean-Louis STANGER, in his capacity as Director.

03/ PROCESSING OF PERSONAL DATA

In the context of the operation of the website https://www.final-materials.com/, FINAL ADVANCED MATERIALS collects and processes data relating to yourselves. These data are processed in accordance with the purposes described in conjunction with data collection, wherein certain elements of information are mandatory and others are optional, as indicated in data entry forms by the presence or otherwise of asterisks. FINAL ADVANCED MATERIALS may also have occasion to collect personal data for other purposes, taking due care to obtain the prior consent of the persons concerned. Processing functions installed on our website are intended to permit the following: 

• contact from site users, using the contact form, or via the e-mail address notified to you;
• the generation of statistics relating to website visits;
• management of the submission of e-mails;
• management of applications for our job offers;
• management of requests submitted on our contact form; 
• management of enquiries concerning our commercial offers;
• management of requests for quotations, further to the creation of a user account.

Data collection is based upon your consent, which you will indicate by accepting cookies, by checking the relevant box on the data entry form, or by writing to us directly. 

Data processing may be based upon the legitimate interest of FINAL ADVANCED MATERIALS in the correct operation of the website. 

Processing of the data of our clients is based upon the contract to which the client is party, or upon the prior consent of the prospect, in the case of canvassing operations. Specifically, FINAL ADVANCED MATERIALS may have occasion to collect the following data from yourselves: 

Newsletter subscription: Identification data: name, forename, e-mail address, telephone number. Professional data: name of organization. 

Management of quotation requests, further to the creation of a user account: Identification data, professional data and contact data: title, name, forename, e-mail address, company name, SIRET number, telephone number, postal address; Identification data: name, forename, e-mail address; Contact data: subject of messages, correspondence exchanged. 

Job applications: Identification data: name, forename, e-mail address, postal address, telephone number. Professional data: CV, supporting letter, qualifications, training, professional experience and names of previous employers. 

Contact form: Identification data, professional data and contact data: title, name, forename, e-mail address, name of organization, SIRET number, telephone number, postal address, website address, subject of messages, correspondence exchanged, date and time of messages; Identification data: name, forename, e-mail address; Contact data: subject of messages, correspondence exchanged. 

Statistics, cookies and other trackers: Connection data: pages viewed by the user, data and time of viewing, geographical location, source of connection (social media, search engine, partner website, directory). 

04/ TERMS OF CONSERVATION OF YOUR PERSONAL DATA

• FINAL ADVANCED MATERIALS will save your personal data in a secure environment only for such time as is necessary for the execution of the purposes for which said data has been collected, or for the maximum term of conservation provided by applicable legislation in France. 
• Management of requests submitted on the contact form; data will be saved for the time required for the processing of your request. 
• Audience measurement and customization of websites, mobile applications and management of cookies: a maximum of thirteen (13) months; (see COOKIES) 
• Newsletters: the term of your subscription to the newsletter, until such time as you unsubscribe. 
• Job applications: 2 years with effect from the most recent contact with the applicant. 
• Management of client data: the duration of contractual relations, increased by three (3) years, for the purposes of organization and canvassing, notwithstanding obligations for the conservation of data and prescription periods. 
• Management of data on prospects; a term of three (3) years with effect from the most recent contact with FINAL ADVANCED MATERIALS.

05/ PERSONAL RIGHTS

In accordance with (EU) Regulation n° 2016/679 on the protection of personal data, you have a right to request that the data processor provide access to personal data relating to yourselves, together with a right for the correction, deletion or restriction of the processing of your personal data. 

You also have a right, on legitimate grounds, to object to the processing of your personal data, together with a right to object to the use of your data for the purposes of commercial canvassing. 

Where data collection is based upon your consent, you may withdraw this consent at any time. Finally, you have the right to define general and particular instructions governing the manner in which you expect these rights to be exercised after your death. 

If, having contacted us, you are of the view that rights concerning your personal data have not been observed, you are entitled to submit a complaint to the National Commission for Data-processing & Civil Liberties (CNIL) or to the supervisory authority for your place of residence. 

To exercise these rights, or in the event of any questions concerning the processing of your data under this system, you may contact our Data Protection Officer (DPO), confirming your identity by any appropriate means or, if necessary, attaching a photocopy of your identity document. 

In order to exercise your rights, you may contact the DPO at FINAL ADVANCED MATERIALS:
By e-mail: info@final-materials.com
By post: 4 Avenue de Strasbourg, 68350 Didenheim 

We would advise you to send this correspondence by registered letter with acknowledgement of receipt. 

06/ RECIPIENTS 

The recipients of your personal data are the relevant services of FINAL ADVANCED MATERIALS, and of its German subsidiary, Final Advanced Materials GmbH. These data may also be communicated to partners of FINAL ADVANCED MATERIALS, subject to the acquisition of your prior agreement. 

These personal data will not be disclosed to third parties. However, FINAL ADVANCED MATERIALS reserves the right to disclose personal data to authorized third parties in order to fulfil its statutory obligations, and specifically if constrained to do so by the terms of a court order.

FINAL ADVANCED MATERIALS requires all its service providers and partners to treat personal data in accordance with the undertakings assumed by FINAL ADVANCED MATERIALS with respect to confidentiality and security.

07/ SECURITY

In consideration of technological advances, deployment costs, the nature of data to be protected and any risks to personal rights and freedoms, FINAL ADVANCED MATERIALS deploys all appropriate technical and organizational measures to protect the confidentiality of personal data collected and processed, in order to ensure a level of security which is appropriate to the risk.

FINAL ADVANCED MATERIALS ensures the security of your personal data by means of a data protection system, which is enhanced by the deployment of physical and logic-based security facilities. 

FINAL ADVANCED MATERIALS has defined a personal data protection policy, and notifies the confidential nature of these data to any person acting under its authority and having access thereto. Moreover, FINAL ADVANCED MATERIALS ensures that any technical service providers who may have access to these personal data observe the same rule of confidentiality. 

However, it is the responsibility of each user to ensure the security of personal data transmitted via the Internet. FINAL ADVANCED MATERIALS cannot be held liable for transmissions of personal data via the Internet. 

08/ TRANSFER OF PERSONAL DATA 

Personal data collected on the website shall be exclusively reserved for FINAL ADVANCED MATERIALS. No transfer of data is executed outside the European Union.

FINAL ADVANCED MATERIALS reserves the right to communicate your data in order to fulfil its statutory obligations, and specifically if constrained to do so by the terms of a court order.

09/ SOCIAL MEDIA SHARE BUTTONS

You have the option to share pages which of interest to you on social media, by clicking on share buttons. Collection of information via the share buttons of social media networks will be subject to the confidentiality policies of these third party operators. We would invite you to read the policies of these social media networks, in order to be aware of any use which may be made of personal data concerning yourselves.

Facebook: https://www.facebook.com/policy.php
Twitter: https://twitter.com/fr/privacy
Linked In: https://fr.linkedin.com/legal/privacy-policy

UPDATE

The present policy will be brought into force on 01/06/2021.

To check for any updates to our policy, this page should be visited on a regular basis.

Do you have any questions concerning your personal data?

The DPO of Final Advanced Materials will be able to provide you with any further information on the use of your data.

Your request should be submitted by post to: FINAL ADVANCED MATERIALS, 4  Avenue de Strasbourg, 68350 Didenheim, or by e-mail to info@final-materials.com

For any further information on the protection of personal data, you can also visit the website of the National Commission for Data-processing and Civil Liberties (“Commission Nationale de l’Informatique et des Libertés” or “CNIL”) at www.cnil.fr